Shipping policy
Effective Date: 29 March 2026
Thank you for shopping with [vibeix]. We aim to deliver your orders quickly and safely.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders are not processed on Sundays or public holidays.
2. Shipping Time
- Delivery usually takes 3–7 business days depending on your location.
- Remote areas may take slightly longer.
3. Shipping Charges
- Shipping charges (if any) will be shown at checkout.
- We may offer free shipping on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can use this link to track your order in real-time.
5. Delays
- While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- High demand periods
- We are not responsible for delays caused by third-party courier services.
6. Incorrect Address
- Please ensure your shipping details are correct.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Failed Delivery Attempts
- If delivery fails due to unavailability, the courier may reattempt delivery.
- If the order is returned to us, re-shipping charges may apply.
8. Contact Us
If you have any questions about shipping, contact us:
📧 [vibeix@gmail.com]
🏷️ [vibeix]